"Emanuel and his coworker Jose were fantastic, knowledgeable and professional! This was my first AC replacement ever and as such I had a lot of questions. I'm one of those people that has an insatiable curiosity about things. Emanuel and Jose both graciously answered my questions. The installation went pretty smoothly and quicker than expected except for the cover. That will be handled by another expert and some materials. Thank you Emanuel and Jose!"
"Had a late afternoon emergency! Called Rite Way for help and they sent out I believe Reginald was his name within an hour. Very professional and pleasant. Got the job done along with a good price. Very pleased! Thank You Rite Way I will be using Rite Way going forward with any other needs I may have."
"I received very professional, courteous, and knowledgeable service from both Brandy and Marco. Brandy was very thorough in seeing what service I required and explained everything very well. She was very friendly and kind and I appreciated her warm demeanor! Marco was also very amazing! He took the time to explain what I needed, was so polite and friendly, and made me feel confident in the work he would be doing! His demeanor was also warm and friendly! Once the work was completed, he checked everything with me and explained when I would need to have my system checked again. It was so refreshing to experience a professional who spoke to me in terms that made sense, listened to my questions, and provided thorough explanations!! I am extremely pleased with the customer service I received. Thank you for making this a positive experience!"
"I am glad to see Rite Way bringing on talented younger HVAC techs and Plumbing techs. Now honor them and retain them. Marco N. will be the only plumbing tech to continue to work at and on my house. I have had issues with Rite Way in the past but they are bringing back quality. I can recommend for HVAC you ask for Anthony V and for plumbing Marco N is a must. These two are a team of professional service, cleanliness and attention to detail. Rite Way do what you must not lose these assets, do it the Rite Way."
"I live in Sierra Vista and had my routine HVAC maintenance done today. Our service technician Raekwon was amazing. He did such a great job! I’ve also been overall happy with this company’s work and customer service. Everyone back at the office is amazing as well."
"All of the employees that have worked on our home, from heating and air technicians to plumbers, have been highly proficient, professional, competent, knowledgeable, friendly and thorough. They all have cleaned up after themselves as well. They take before and after pictures and explain the work in detail. Ian, Keith, Cory and Felix have all been great. I highly recommend this very well run organization. *****"
"Jason was very professional and polite throughout his work. He explained everything he worked on and included before and after pictures. He cleaned up his working area and left it better than he found it. Excellent work Jason!! I would highly recommend him to work on your unit. Thank you for sending Jason to our home."
